Privacy Policy
EPF Solutions by A1QA is committed to protecting your personal information and maintaining transparency in how we collect, use, disclose, and safeguard your data. We believe in building trust through responsible data practices.
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1. Introduction
At EPF Solutions by A1QA, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or other platforms (collectively, the “Services”).
We believe in maintaining transparency about our data practices and ensuring that your personal information is handled with care, security, and in compliance with applicable laws and regulations.
2. Scope
This Privacy Policy applies to all users of EPF Solutions by A1QA, including employees, employers, and other stakeholders who access or use our Services.
It covers personal information collected through our website, online platforms, communications, and any other interactions with us.
This policy does not apply to third-party websites or services that may be linked to our platform. We encourage you to review their respective privacy policies.
Our Commitment
We are committed to protecting your privacy, maintaining the security of your data, and ensuring compliance with applicable laws — because your trust drives everything we do.
3. Who We Are
EPF Solutions by A1QA is operated by A1QA OPC Private Limited. Our key details are provided below:
| Legal entity | A1QA OPC Private Limited |
| Brand name | EPF Solutions by A1QA |
| Website | www.epfosolutions.com |
| Registered office | 9th floor, RMZ Latitude commercial, A1QA, HD-192 WeWork Latitude, Bellary Rd, Vinayakanagar, Bengaluru, Karnataka 560024 |
| Support email | support@epfosolutions.com |
| Support number | +91 98705 09379 |
4. Information We Collect
We collect only the information necessary to provide and improve our Services.
Personal information
Name, mobile number, email, city, company name, designation
Service-related information
PF, UAN, EPS, payroll, compliance or benefit-related details
Documents and verification details
KYC and supporting documents provided voluntarily
Communication information
Emails, calls, WhatsApp, forms and support messages
Technical information
IP address, browser/device data, cookies and pages visited
Payment and transaction information
Only where required for service processing
Our Commitment
We collect your information responsibly, use it only for the purposes stated in this Privacy Policy, and do not collect more information than is necessary to provide our Services.
5. How We Use Your Information
We use your personal information for the following legitimate purposes:
Provide and deliver requested services
Process your applications and deliver the services you request.
Improve website and service experience
Analyze usage to enhance our website and services.
Process queries and support requests
Respond to your questions and provide customer support.
Comply with legal and regulatory obligations
Meet applicable legal, regulatory, and compliance requirements.
Verify identity and eligibility
Confirm your identity and assess eligibility for our services.
Detect and prevent fraud, misuse, or unauthorized access
Keep our platform, users and data safe and secure.
Communicate case updates and service information
Keep you informed about application status and service updates.
Send essential notifications
Communicate important updates, policy changes and service notices.
6. How We Share Information
We may share your personal information with the following parties, only when necessary and in accordance with applicable laws:
Your Privacy, Our Assurance
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
7. Data Security
We implement appropriate administrative, technical, and organizational safeguards to protect your personal information.
Access Control
Restricted access to personal information
Encryption
Data encrypted in transit and at rest
Secure Storage
Stored in secure systems and environments
Audit and Monitoring
Regular monitoring and security assessments
Reasonable Efforts
Industry-appropriate measures to protect your data
8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website.
Cookies
Help us provide essential website functionality
Analytics
Understand how our website is used
Preference Storage
Remember your settings and choices
Session Management
Keep you signed in and maintain your session
Your Control
Manage or disable cookies through browser settings
9. Your Rights
Depending on applicable laws, you may have the right to:
Access your information
Request access to your information
Request correction
Request correction of inaccurate information
Request deletion
Subject to applicable law
Object or restrict
Restrict certain processing
Withdraw consent
Where applicable
10. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal, regulatory, audit, or dispute-resolution requirements.
After the retention period, we securely delete or anonymize your information in accordance with applicable laws and our data retention policies.
Need Help?
If you have any questions about data security, cookies, your rights, or data retention, please contact our team.
11. Third-Party Links
Our website or services may contain links to third-party websites or services that are not operated by EPF Solutions by A1QA.
These external sites may have their own privacy practices and policies. We are not responsible for the content, privacy practices, or security of such third-party websites or services.
We encourage you to review the privacy policies of any third-party sites you visit.
12. Children's Privacy
Our services are not intended for children below 18 years of age. We do not knowingly collect personal information from children.
If we become aware that we have accidentally collected personal information from a child, we will take steps to delete such information promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.
Any updates will be posted on this page with a revised effective or updated date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Name
A1QA OPC Private Limited (EPF Solutions by A1QA)
Support Email
support@epfosolutions.com
Phone
+91 98705 09379
Website
www.epfosolutions.com
Office Address
9th floor, RMZ Latitude commercial, A1QA, HD-192 WeWork Latitude, Bellary Rd, Vinayakanagar, Bengaluru, Karnataka 560024
Your Continued Trust Matters
By continuing to use our Services after any updates to this Privacy Policy, you indicate your acceptance of the revised policy, where applicable.