Privacy Policy – EPFO Solutions
EPFO Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. About Us
EPFO Solutions is a private consultancy and compliance support platform providing EPF, payroll, pension, employer compliance, and related assistance services.
We are not affiliated with EPFO or any government organization.
2. Information We Collect
We may collect the following information when you submit forms, contact us, or use our services:
Personal Information
- Full Name
- Mobile Number
- Email Address
- City / State
- Company Name
- Employee Details
- PF / UAN related information
- Preferred consultation date & time
Technical Information
- IP Address
- Browser Information
- Device Information
- Website activity and analytics data
- Cookies and tracking data
3. How We Use Your Information
We use your information to:
- Provide EPF and compliance-related services
- Process support requests and consultations
- Contact you through calls, WhatsApp, SMS, or email
- Improve our website and services
- Send updates regarding your service requests
- Maintain records for support and compliance purposes
- Provide payroll and employer support services
4. WhatsApp, Email & Communication Consent
By submitting your information on our website, you consent to receive:
- WhatsApp messages
- Phone calls
- Emails
- Service notifications
- Consultation updates
- Marketing or promotional communication
You may opt out anytime by contacting us.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from:
- Unauthorized access
- Data misuse
- Loss or theft
- Disclosure or alteration
However, no internet transmission is completely secure.
6. Third-Party Services
We may use trusted third-party platforms including:
- Google Sheets
- Google Apps Script
- Meta Ads
- Google Ads
- Google Analytics
- CRM tools
- Email automation systems
These platforms may process data according to their own privacy policies.
7. Cookies Policy
Our website may use cookies and tracking technologies to:
- Improve user experience
- Analyze website traffic
- Measure ad performance
- Remember preferences
You may disable cookies through your browser settings.
8. Data Sharing Policy
We do not sell your personal information.
We may share data only:
- When required for service fulfillment
- With authorized internal staff
- With trusted service providers
- When legally required
9. Data Retention
We retain information only as long as necessary for:
- Service delivery
- Legal compliance
- Support and record maintenance
10. User Rights
You may request to:
- Access your data
- Correct inaccurate data
- Delete your information
- Withdraw communication consent
To request this, contact us using the details below.
11. Disclaimer
EPFO Solutions is a private consultancy platform offering assistance and compliance support services.
We are not affiliated, associated, authorized, endorsed by, or officially connected with EPFO or any government authority.
12. Contact Information
EPFO Solutions
📞 Call Us: +91 94038 92858
📱 WhatsApp: +91 95200 90024
📧 Email: support@epfosolutions.com
🌐 Website: epfosolutions.com
13. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
14. Consent
By using our website, you consent to this Privacy Policy and agree to its terms.